01. Acceptance of Terms
By accessing, registering for, or using GMB AI Review (the “Service”), you agree to these Terms & Conditions. If you do not agree, please do not use the Service. You must have the legal capacity and authority to enter into this agreement on behalf of yourself or your business.
02. Description of Services
The Service provides business-profile management, QR codes linking to an AI-assisted review drafting page, suggested replies to customer reviews, and activity analytics. Some features may require a paid plan, a third-party API key, or additional configuration.
Our tools assist with drafting content. They do not independently verify that a customer has published a Google review, and our analytics should not be interpreted as confirmed published reviews.
03. User Accounts
- Provide accurate registration and business information and keep it up to date.
- Protect your password, API keys and account access. Do not share access with unauthorised persons.
- You are responsible for activity under your account, except where applicable law provides otherwise.
- Contact us promptly if you suspect unauthorised access.
04. Subscription Plans & Payments
Available plans, prices, durations, inclusions and any applicable taxes are those shown on the plan or checkout page at the time of purchase. Please review these details before paying.
Where payments are reviewed manually, access may remain pending until the payment is verified. Submitting a transaction reference or screenshot does not itself confirm successful payment. A time-limited plan may expire at the end of its stated term; a lifetime plan, where offered, refers to the lifetime of the Service, not an unconditional guarantee of perpetual operation.
We will not charge recurring payments automatically unless an automatic-renewal arrangement is separately and clearly disclosed and authorised.
05. Cancellations & Refunds
Refund requests are reviewed in accordance with the refund terms disclosed at purchase and applicable Indian consumer law. We do not promise that every payment is refundable or non-refundable. Where a payment is duplicated, incorrectly charged, or a service is not delivered as agreed, please contact us with your transaction details so we can investigate.
Nothing in these terms limits statutory rights that cannot legally be excluded.
06. AI-Generated Content & Third-Party APIs
AI-generated review drafts and replies may contain errors, omissions, or inappropriate wording. You must review and, where needed, edit all generated content before use or publication. You remain responsible for content you choose to publish.
If you connect your own Groq API key, your use of that API may be subject to Groq's terms, limits, availability and charges. We do not control third-party AI service uptime, output quality, pricing or policy changes. Do not submit sensitive personal information unless you are authorised to process and share it.
07. Google Business Profile & Reviews
GMB AI Review is an independent service and is not affiliated with, endorsed by or sponsored by Google or Groq. Google and Google Business Profile are trademarks of their respective owners.
Customers choose whether to post a review, and publishing takes place through Google's own interface. Our software does not guarantee review publication, ratings, rankings, visibility, or removal of negative reviews. You must follow Google's policies, including rules against fake, incentivised, misleading or selectively solicited reviews.
08. Acceptable Use
You agree not to use the Service to create fraudulent reviews, impersonate customers, harass others, violate intellectual-property rights, transmit malicious code, bypass security restrictions, or otherwise break applicable law or third-party platform policies. We may restrict access where reasonably necessary to address abuse, security risks or legal obligations.
09. Data Protection & Security
We use technical and organisational safeguards designed to protect account and service information, but no online system can be guaranteed completely secure. The handling of personal data should also be explained in our separate Privacy Policy, where published. You are responsible for ensuring you have an appropriate legal basis to provide customer information to the Service and any connected AI provider.
10. Service Availability & Changes
We aim to keep the Service available and useful, but maintenance, outages, third-party disruptions or technical issues may occur. Features may be improved, changed or discontinued, subject to applicable law and commitments made at purchase. We do not guarantee uninterrupted or error-free operation.
11. Disclaimers & Limitation of Liability
To the extent permitted by applicable law, the Service is provided without guarantees of specific business results, review counts, ratings, revenue or search rankings. We are not responsible for independent decisions made by Google, Groq or other third parties. Any limitation of liability applies only to the extent legally permitted and does not exclude liability or consumer remedies that cannot be excluded under applicable law.
12. Updates to These Terms
We may update these terms as our services or legal requirements change. The latest version will be posted on this page with an updated effective date. Where required by law, we will provide additional notice or seek consent before material changes take effect.
13. Contact & Support
For questions about these terms, payments or account issues, contact the operator of GMB AI Review through the contact details published on https://nareshbanthia.com.