✦GMB AI Review
Transparency & Data Protection

Privacy Policy

Learn what information GMB AI Review handles, how it is used, and the choices available to account holders and people using business review pages.

Last updated: 23 October 2026

01. Overview

This policy describes the handling of personal information through GMB AI Review, available at nareshbanthia.com. The service provides business profile management, QR-based review assistance, AI-generated review drafts and replies, and activity analytics.

This page is intended to describe the service's current features. It should be reviewed against actual hosting, third-party service, and business practices before publication.

02. Information we collect

  • Account details: name, email address, phone number, password hash, and optional profile photo.
  • Business details: business name, Google review link, contact details, address, logo, and QR design preferences.
  • AI input and output: review text, star rating, selected tone, generated review drafts or reply text, where supported by the feature.
  • Service activity: review-page visits and successful AI generation events associated with business profiles; these metrics are not proof that a Google review was published.
  • Subscription-related information: plan and payment verification details, potentially including transaction references and uploaded proof of payment where that feature is used.
  • Technical data: essential session information and data processed by the hosting provider for service delivery, reliability, and security.

03. How we use information

We use information to create and manage accounts, authenticate users, display business profiles, generate review QR codes, provide AI-powered suggestions, show activity reports, manage subscriptions, respond to support requests, and protect the service against misuse.

04. AI processing and Groq API

Some features use the Groq API to generate suggested customer reviews or business replies. Text and related context submitted for generation may be transmitted to Groq for processing. Users should avoid entering confidential information or sensitive personal data in review prompts.

Where account holders provide their own Groq API key, the application stores the key in encrypted form and does not display the saved value again. Third-party AI processing is also subject to the provider's applicable terms and privacy practices. See Groq's privacy information.

05. Google reviews and external sites

QR codes may open a review assistance page that helps customers draft text. Customers decide whether to copy, edit, or submit their review to Google. The service does not claim that an AI-generated draft was posted to Google, and analytics should not be interpreted as verified Google reviews.

Following a Google review link or WhatsApp sharing link takes you to a third-party service governed by its own privacy policy.

06. When information is shared

Information may be processed by service providers needed to operate the platform, including hosting infrastructure and AI processing services. Business information and logos supplied for public-facing QR pages may be visible to people who open those pages. We may also disclose information when required by applicable law or to address security or abuse.

We do not describe account information as being sold to advertisers. Any additional analytics, payment, email, or other integrations introduced later should be reflected in this policy.

07. Cookies and sessions

Essential session cookies are used to maintain sign-in state and protect authenticated features. The site may also involve cookies or technical identifiers set by hosting or integrated third-party services. Browser settings can be used to manage cookies, but blocking essential cookies may prevent account features from working.

08. Data security

We use security measures intended to protect user information, including password hashing, access controls, session protections, request validation, and encrypted storage of user-provided Groq API keys. No internet-based service can guarantee absolute security.

09. Data retention

Account, business, review-draft, analytics, and payment-related records may be retained while needed to operate the service, maintain records, address disputes, or meet legal obligations. Specific retention periods depend on the data category and operational or legal requirements. Requests to delete data may be subject to legitimate retention obligations.

10. Access, correction and deletion requests

Account holders can update certain profile and business details through the dashboard. For requests concerning access, correction, deletion, or other applicable privacy rights, contact the service operator using the support contact published on the website. We may need to verify account ownership before processing a request.

11. Children's privacy

GMB AI Review is designed for business and professional use, not specifically for children. If you believe a child has provided personal information inappropriately, please contact the service operator.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in features, providers, legal requirements, or data handling. The updated date at the top of this page will indicate the latest published version.

13. Contact

For privacy-related questions or requests, use the official contact information published at nareshbanthia.com.

Before publishing: add a verified support email, the legal name and address of the business operating the service, and any specific data-retention or grievance-contact information required for your circumstances. Do not publish unverified contact details.