Refund & Cancellation Policy
Last updated: 23 October 2026 · Applies to customers in India
We aim to handle payment, activation, cancellation and refund concerns fairly and transparently.
1. Overview
This Refund & Cancellation Policy applies to purchases of GMB AI Review software subscriptions offered through nareshbanthia.com to customers in India. Please read it before making a payment.
2. Digital Service & Activation
GMB AI Review is a digital subscription service; no physical goods are shipped. Where payments are verified manually, access or plan activation begins after successful verification and confirmation. Any specific activation timeframe communicated at checkout or by support will apply.
3. Cancellation
You may request cancellation of a subscription or ask us not to renew it by contacting our support team using the contact details published on our website. Cancellation does not automatically reverse a payment already processed. We will explain the applicable plan terms and effective cancellation date when acknowledging your request.
4. Refund Requests
Refund eligibility is reviewed based on the plan purchased, activation status, the reason for the request, and applicable Indian consumer law. Please contact us with your registered email, payment date, amount, transaction reference and a brief description of the issue. Do not send passwords or API keys.
5. Failed, Duplicate or Incorrect Payments
If a payment was deducted but your plan was not activated, or if you were charged twice or charged an incorrect amount, contact support promptly with transaction evidence. We will investigate and, where appropriate, arrange activation, correction or refund.
6. Service Problems
If a material issue prevents you from using the purchased service, please report it so that we can investigate and try to resolve it. If the issue cannot be resolved, refund or other remedies will be assessed under the purchase terms and applicable law.
7. Refund Method & Timing
Where a refund is approved, we will communicate the amount, method and expected processing time. Refunds will ordinarily be returned through an appropriate traceable payment channel. Actual credit time may depend on your bank or payment provider.
8. Third-Party Services
Groq API usage, Google Business Profile and other third-party services are governed by their respective terms. Purchasing a GMB AI Review subscription does not guarantee third-party availability, Google review publication, rankings, or a particular business result.
9. Consumer Rights
Nothing in this policy limits rights or remedies that cannot legally be excluded under applicable Indian law, including rights relating to deficient services, misleading representations, or other applicable consumer protections.
10. Policy Changes
We may update this policy to reflect changes to our services or legal requirements. The updated date will appear at the top of this page. Changes will not retrospectively remove mandatory consumer rights.
11. Contact & Grievances
For subscription cancellation, payment disputes or refund requests, please use the verified support contact details on our Contact Us page. Include sufficient transaction information for us to locate your payment. A designated grievance contact and address should be published before the service is commercially launched.